Shipping Policy
Shipping Policy
At AURNVIE, we work to process and deliver your order as efficiently as possible.
Order Processing
All orders are typically processed and dispatched within 3–5 business days after the order has been successfully placed.
During peak seasons, holidays, promotions, or periods of unusually high order volume, processing may take slightly longer.
Estimated Delivery Times
After your order has been dispatched, estimated delivery times are:
- Europe: Usually 10–20 days
- United States: Usually 10–15 days
Please note that these delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier operations, customs clearance, weather conditions, holidays, and other circumstances outside our control.
Tracking Information
Once your order has been shipped, tracking information may be provided to you by email when available.
Please allow some time for the tracking information to become active after the package has been handed over to the carrier.
Customs and Import Duties
For international orders, customs duties, taxes, or other import-related charges may apply depending on the destination country.
Any applicable customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated at checkout.
Delivery Delays
AURNVIE is not responsible for delays caused by customs, shipping carriers, severe weather, incorrect or incomplete shipping information, public holidays, or other circumstances beyond our reasonable control.
If your order appears to be significantly delayed, please contact us at:
Email: reap-jollity.5o@icloud.com